Terms of Service

Last updated: 15th January 2026

Acceptance of Terms

By accessing and using the services provided by VectorGlide d.o.o. ("VectorGlide", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and VectorGlide. If you do not agree to these Terms, please do not use our services or website.

About VectorGlide

VectorGlide d.o.o. is a private banking institution registered in Slovenia with registration number 3526241598, VAT number SI35746189, and registered office at Trubarjeva cesta 101, 3048 Celje, Slovenia. We provide private banking, wealth management, and related financial services to qualified clients.

Services Description

VectorGlide provides a range of private banking and financial services including but not limited to:

  • Private banking account management
  • Wealth management and investment advisory services
  • Corporate banking solutions
  • International banking services
  • Credit facilities and lending services
  • Foreign exchange services

All services are subject to our internal policies, regulatory requirements, and separate service agreements that may apply to specific products or services.

Eligibility and Account Opening

Our services are available to individuals and entities who meet our eligibility criteria and client onboarding requirements. You must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction)
  • Have the legal capacity to enter into binding agreements
  • Provide accurate and complete information during the application process
  • Meet our minimum investment or deposit requirements
  • Successfully complete our know-your-customer (KYC) and due diligence procedures

User Obligations

When using VectorGlide services, you agree to:

  • Provide accurate, current, and complete information about yourself
  • Maintain the confidentiality of your account credentials and security information
  • Notify us immediately of any unauthorised use of your account
  • Comply with all applicable laws and regulations
  • Use our services only for legitimate purposes
  • Pay all applicable fees and charges in a timely manner
  • Keep your contact information up to date
  • Cooperate with our compliance and regulatory requirements

Prohibited Activities

You may not use VectorGlide services for any illegal, fraudulent, or prohibited activities, including but not limited to:

  • Money laundering or terrorist financing
  • Tax evasion or avoidance schemes
  • Fraudulent or deceptive practices
  • Violation of sanctions or embargo regulations
  • Activities that could damage our reputation or business
  • Unauthorised access to our systems or other users' accounts

Fees and Charges

VectorGlide charges fees for various services as outlined in our fee schedule, which is provided separately and may be updated from time to time. You agree to pay all applicable fees and charges associated with your use of our services. We reserve the right to modify our fees with appropriate notice to clients.

Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, software, and trademarks, are owned by or licensed to VectorGlide. You may not copy, reproduce, distribute, or create derivative works from our intellectual property without our express written permission. The VectorGlide name and logo are trademarks of VectorGlide d.o.o. and may not be used without our prior written consent.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Risk Disclosure

All financial services and investments carry inherent risks, including the potential loss of principal. Past performance does not guarantee future results. You should carefully consider your financial objectives, risk tolerance, and investment experience before using our services. We recommend consulting with independent financial advisors when making investment decisions.

Limitation of Liability

To the maximum extent permitted by applicable law, VectorGlide shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or relating to your use of our services. Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount of fees paid by you to VectorGlide in the twelve months preceding the claim.

Disclaimers

VectorGlide services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Indemnification

You agree to indemnify, defend, and hold harmless VectorGlide, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Slovenia and the European Union. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Slovenia. If you are a consumer resident in another EU member state, you may also have the right to bring proceedings in the courts of your country of residence.

Dispute Resolution

We encourage clients to contact us directly to resolve any concerns or disputes. If a dispute cannot be resolved through direct communication, it may be subject to mediation or arbitration as provided under Slovenian law or EU regulations. Consumer clients may have access to alternative dispute resolution mechanisms in their jurisdiction.

Termination

Either party may terminate the relationship governed by these Terms with appropriate notice as specified in individual service agreements. VectorGlide reserves the right to suspend or terminate your access to our services immediately if you violate these Terms or engage in prohibited activities. Upon termination, you remain liable for all outstanding obligations and fees.

Account Closure

You may close your account at any time by providing written notice to VectorGlide. We may close or suspend accounts in our discretion, including for regulatory compliance reasons, risk management purposes, or violation of these Terms. Upon account closure, we will return your funds in accordance with applicable laws and regulations, subject to any outstanding obligations.

Amendments

VectorGlide reserves the right to modify these Terms at any time. We will provide notice of material changes through our website, email, or other appropriate means. Your continued use of our services after such notice constitutes acceptance of the modified Terms. If you do not agree to the changes, you may terminate your relationship with us.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and VectorGlide regarding your use of our services, superseding any prior agreements or understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us: